• What can I request?
  The collection is only sharing books to start.

• How many requests can I make?
  You can have five requests at any time. Included in those five items are not just items you are waiting to arrive, but also all the items you might have checked out from MAX as well.

• Will MAX items auto-renew?
  No, MAX items are not eligible for renewal at all. Everything checks out for three weeks only.

• I got an error message about circulation parameters and couldn’t place my request. Why?
  It could be for a few reasons, but the most likely is that all copies are checked out from participating libraries. You can only request MAX titles with available copies. If all copies of a title you want are checked out, you can check back later and request it when one becomes available.

• My MAX hold wasn’t on the hold pick up shelf. Why?
  Please ask at the customer service desk. Some items are not able to be checked out on our self-check machines and must be checked out at and returned to a person at a service desk.

• I lost or damaged a MAX item, what now?
  A flat fee of $20 will be charged for any lost MAX items.

• How can I tell if a MAX request is ready to be picked up?
  You will receive an email or text notification when your MAX request is ready. You can also check your account online to view the status.

We work with other libraries in and outside of the state to connect you with your next great book! Some different rules and procedures apply including:

• Book must be at least one year old 
• Can take two - three weeks to get after ordering
• The process is free! However, there is a $10 no pick-up fee for patrons who request an interlibrary loan and do not pick it up
• There are no renewals

Patrons welcome to suggest a purchase to build our collection. You can suggest:

• Print
• eBook
• eAudiobook
• DVD

Please fill out a Suggest a Purchase form to suggest a book.

Take your library with you where ever you go, 24/7, 365 days a year by accessing your digital collection of eBooks and audiobooks. This includes access to our partnering libraries throughout the state, through a Reciprocal Lending Agreement (RLA) started in 2020. Some of our partners include:

• Apache County Library District 
• Cochise County Library District
• Gila County Library District
• Flagstaff - Coconino County Public Library
• Little Libraries That Could
• Navajo County Library District
• Pima County Public Library
• Tempe Public Library
• Yavapai Library Network
• Yuma County Library District

You can access titles via:

• Libby App on your Phone
• Southwest Valley Library Consortium via the Internet 

Learn How to Access More eBooks and Audiobook Titles

• Access Through Libby | Downloadable Instructions
  
  

•    Access Through the Web