To establish a water, sewer or trash account with the city of Buckeye, please complete an application. You will be contacted by email once the account has been established.

All forms must be received three business days in advance of activation or termination of accounts. If service is needed prior to three business days, please visit our Utility Billing Division. We are located at 21749 W. Yuma Rd. Suite 107, Buckeye, AZ 85326 or at City Hall, 530 E. Monroe Ave. Buckeye, AZ 85326.

Activation Fees

The following deposits are required at the time of your application:

The city of Buckeye's Water Resources Department will waive the required utility deposit for residential customers who submit a Letter of Credit from their previous utility.

New accounts and customers who transfer an account will have the following non-refundable advance fees on their first bill:

Deposit Credit Information

Customers with a deposit on their utility account and have twelve months of consecutive on-time payments will have their deposit automatically credited to their account. In the past, customers who met this criteria were required to send a written notification to the Utility Billing Office and wait for the credit to appear on their next cycle’s billing statement. This automation will now occur during their customers cycle billing and will appear on the billing statement, if eligibility is met. The city of Buckeye’s Utility Billing and Customer Service looks forward to enhancing processes and technology to better serve their citizens.

Please call Customer Services at 623-349-6100 Monday through Friday from 8 a.m. to 5 p.m. if you have questions.

New Customer Disclosure