City of Buckeye
Home MenuFalse Alarm Reduction
The goal of the False Alarm Reduction Program is to reduce false alarm calls and free up police resources to respond to emergencies.
The Buckeye Police Department has partnered with PM AM Corporation, a false alarm management company, to manage alarm registrations and false alarm billing/invoicing. Registrations, renewals, account updates, appeals and payments can now be managed on this new web-based platform.
To manage your account, please visit the False Alarm Portal. To reach customer service, dial 1-855-287-8188.
Payments may be sent by mail to the following address:
City of Buckeye
False Alarm Management Program
P.O. Box 140965
Irving, TX 75014
As a reminder, pursuant to City of Buckeye Code, Section 10-1-3 – Alarm Regulations and False Alarms, all alarm system users must register each alarm or alarm system used in the city within 30 days of installation. Users with alarm systems at multiple locations are required to have registrations for each structure and/or tenant. Registration is not transferable from one user of the alarm system to another user.
- Residential and business owners with alarm systems that are not registered are subject to a $50.00 non-registration penalty for being in violation of the city’s ordinance.
- Failure to pay alarm fines within thirty days from the date of the notice may result in legal action by the city, or authorized designee, to collect all unpaid fees and assessments.
Tips to Prevent False Alarms
- Inform your household and visitors on your security system and how it functions
- Make sure all doors and windows are secure, closed and locked
- Keep pets, fans, heaters, balloons and other moving items away from motion sensor areas
- Know and rehearse the process to cancel an accidental alarm with your alarm monitoring company